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What kind of construction defects does a new build warranty cover?

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new build construction defects

When purchasing a new house, it’s usually the responsibility of the buyer or their representative to make sure it’s structurally sound. This often involves hiring a qualified surveyor to carry out an inspection of the property before completion, or multiple inspections throughout construction.

Unfortunately, every construction project carries the risk of defects occurring. Even the most diligent of designers, architects, and construction workers can make mistakes sometimes, whether that’s failing to complete a task to the adequate standards or not recognising a defect during the project.

This is why the developer and/or seller should have some kind of policy to ensure that the property isn’t misrepresented to the buyer, and that if any defects are discovered, the appropriate insurance can help to cover the repair costs. Typically, there should be a relevant structural warranty in place.

Buying a new home can be stressful enough without having to worry about structural defects. So, if you’re in the housing market and want to be prepared, this blog addresses the important questions – what exactly is a structural defect, and who is responsible for them under a new build warranty?

What is a construction defect?

A structural defect, also known as a construction defect, is part of the work that doesn’t meet the specifications set out in the contract and/or construction law. There are many types of defects, but structural defects tend to result from faults in the design, materials, or quality of construction work.

Examples include workers using the wrong materials, installing elements in the wrong order, or laying foundations or load-bearing walls that aren’t strong enough. Mistakes like these can lead to further issues like breaches of planning permissions, cracking foundations, or even total collapse.

In extreme cases, hidden defects can gradually worsen until windows and doors get stuck or break, roofs or floors cave in, or walls crumble. The longer it takes to notice or address the fault, the more expensive it’s likely to be to fix it – if it’s possible to repair the structure rather than write it off.

When facing the possibility of structural defects in your new build home, it’s best to have an expert such as a chartered surveyor on your side, who can help you to identify problems before they get to that point. They can also make the important distinction between patent defects and latent defects.

What is a patent structural defect?

In construction, a patent defect is an easily recognisable fault that can be picked up early in the process. This could be during the building works, or within a limited period following completion of the structure. If anyone involved identifies an ‘observable’ defect during this time, whether it’s the workers themselves or a third party inspector, then the contractor is responsible for fixing them.

These surface defects are often referred to as snags; the client or their representative will usually do a walk-through at the end of construction and draw up a snagging list of visible defects. The seller and contractor should rectify these issues before the buyer completes the purchase and moves in.

Patent defects are more straightforward to take care of. Since they’re generally obvious to the eye, people can pick up on them quickly and resolve them before they become more substantial. They’re also likely to be discovered sooner, meaning they can often be corrected before the build is finished.

What is a latent structural defect?

By contrast, latent defects are not immediately detectable. A latent defect can either be concealed or not yet developed, and can take weeks, months, or even years to become apparent. These are more serious for the homebuyer, as the issue tends to be severe by the time there are visible signs.

For example, it may not be possible to assess a defective foundation after completion, and shifting of the ground and subsequent movement of the structure can happen so slowly that nobody notices until the building is sinking or the walls are cracking. Similarly, once all the plastering and laying of floorboards is done, it can be difficult to assess the load-bearing elements for potential defects.

Since they aren’t usually identified during construction or even the first few years after completion, latent defects can be more difficult to resolve. Depending on when the defect becomes known, the original developers and builders may no longer have a contractual obligation to rectify it for you.

Who is liable for structural defects?

The responsibility for new build defects, or structural defects of any kinds, depends on the contracts for the works and the insurance policies of the parties involved. Accountability can be a grey area, especially for latent defects, as it can be difficult to determine who was at fault years afterwards.

Catching patent defects early is preferable, as it’s easier to identify the responsible party, and they will likely be obligated to fix the problems in line with the specifications of the ongoing contract. On the other hand, if a latent defect develops down the line, taking corrective action can be complex.

Firstly, determining the extent of the damage and who is at fault for the flaw (architect, designer, builder, contractor, etc), and whether they are still contractually bound to rectify defects, is an onerous process. Secondly, legal liability often depends on the terms of your property’s structural warranty. If you don’t have one, or a specific liability period has passed, you could be in trouble.

How can a homeowner seek redress for new build defects?

The best way to protect yourself against potential structural defects is to make sure that a new build warranty is already in place before you finalise the sale, and that you’re happy with the terms. Generally, the protections of a structural warranty don’t kick in until the date of completion, but some warranties can also cover you if the developer or seller goes out of business before completing the build.

If a patent defect is discovered during construction, you’re likely to be covered by the building contract itself, as they legally must meet certain specifications in order to fulfil the contract. It will also be difficult to get a certificate of completion if defects and other snags aren’t rectified first.

However, if you pick up on a defect after practical completion, you may only be able to contact the contractor about it if this happens within the first two years. This is the defects insurance period of a structural warranty, during which you can report any problems with the completed work for fixing.

After this (two years from the date on the completion certificate), the next part of the new build warranty kicks in, which is the structural insurance period. This tends to last for eight years, as the remainder of what is usually a ten-year policy. During this time, if a latent defect arises, you can no longer contact the seller or builder. Instead, you must claim the costs directly through the warranty provider.

Depending on the scale and type of defect, the warranty may only pay for partial repair expenses, or none at all if the value is below a certain amount. While you can claim for a variety of problems with the home during the first two years, the following structural insurance period only covers serious structural defects.

How can buyers protect themselves against defective new builds?

As a property buyer, you have several choices. Often, the easiest route is to take on the seller’s own structural warranty, which they should have set up before beginning construction work on your new build. You may be able to adjust the contract terms after consulting with the seller and the provider.

Since it isn’t actually a legal requirement to have a new build warranty, you should make sure to set one up yourself as soon as possible if the developer hasn’t yet. The more the warranty provider’s chartered surveyors can inspect the build throughout, the less likely it is for defects to go unnoticed.

Alternatively, as extra security on top of your latent defects insurance, you could ask the developer about a collateral warranty. This would extend their original construction contract to include you as a third party, creating a direct legal link that should theoretically make it easier to handle defects.

If you’re looking for a new build structural warranty, why not try the ABC+ Warranty quick quote form? Here at Architects Certificate, we provide a range of structural warranties to suit a variety of construction projects, with expert structural assessments included in our many services. For more information, give our team a call on 0161 928 8804 or email us at info@architectscertificate.co.uk today.

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Reviews

4.9

Star rating

reviews

  • Pat Nolan
    A very professional experience from start to finish made easy by my direct contact with Tom Palin a Consultant Warranty Specialist who handled the necessary process … Read more and procedures.
    I am pleased to have chosen ABC+ Warranty for my requirements and would recommend their services. A happy and content customer - I am
    ★★★★★ a month ago
  • Chris Sebire
    These guys provided an excellent service and turned the whole thing around in just a few days. Highly recommend.
    ★★★★★ a month ago
  • William Fleming ★★★★★ a month ago
  • Catherine Arnott
    This is a detailed process requiring a lot of documentation but Jatinda was always helpful in explaining requirements if we didn't understand anything
    ★★★★★ a month ago
  • David Francisco
    Throughout our whole development process one company we dealt with stood head and shoulders above all others during the process!
    Mark and his team at ABC warranty
    … Read more have been responsive professional and outstanding!
    Will be using them on all our builds in Future
    Thank you again
    Regards
    David Francisco
    ★★★★★ a month ago
  • Hayley Dorey
    Amazing quick service from a lovely team, I gave a tight deadline for this to be done in and they went above & beyond. Highly recommend.
    ★★★★★ a month ago
  • Peter Monaghan
    Fantastic service! Everyone I've dealt with at ABC+ has been really helpful but I must single out Tom Palin who has been my principle contact throughout our … Read more project. Tom has been excellent! He guided me through every step of the process and responded by return to every query I presented him with. Many thanks!
    ★★★★★ 2 months ago
  • Mike Irvine
    Extremely helpful in resolving my queries, fantastic service - thank you!
    ★★★★★ 3 months ago
  • Michele Ragozzino
    We worked with ABC to help a client achieve a PCC for their lender. They were efficient, friendly and timely in the response, at a reasonable price. I'm very … Read more happy to recommend their service. Thankyou
    ★★★★★ 3 months ago
  • flora skeates
    Very impressed. Would recommend v highly. Super helpful
    ★★★★★ 3 months ago
  • Paul Lamford
    First time having to get a warranty certificate and the staff here very helpful and friendly, I would recommend and use again myself
    ★★★★★ 3 months ago
  • Gordon Betts
    They were excellent. Providing exactly what I required
    ★★★★★ 3 months ago
  • Claire Robinson
    ABC + Warranty were absolutely brilliant, very professional.Guided me through the whole process, provided all the necessary information and help I needed. Would … Read more definitely recommend them.
    ★★★★★ 4 months ago
  • Asim Lutfullah
    We have used ABC+ for 3 developments. Good and collaborative service each time by the inspector (Nii), and office staff (eg Jatinder) too. Strongly recommended
    ★★★★★ 4 months ago
  • Julian Lee
    Extremely helpful, professional and timely service received from Jatinder and colleagues throughout the process.
    ★★★★★ 4 months ago
  • Amanda Woodhams
    Absolutely fantastic experience with this company and their product that we purchased. Particular thanks to Mark and Jacob. Can't recommend them highly enough! … Read more
    ★★★★★ 4 months ago
  • Joe Sharp
    Brilliant service from start to finish, Sam Reid was our point of call and ran through all options with us. We had to provide a PCC certificate & warranty at … Read more very late notice which could have been complicated however with Sam’s guidance and expertise this was provided quickly and efficiently and resulted in our bank accepting these documents and agreeing our mortgage. Thank you to ABC and to Sam.
    ★★★★★ 5 months ago
  • Michael Brooke
    Efficient, accessible and responsive service.
    ★★★★★ 6 months ago
  • Bann Wheelers CC
    The service and communication were excellent with all the people I was dealing with throughout the process. They made it seamless and not at all stressful. The final … Read more certificate was produced very quickly so no waiting on necessity to chase it. Well done ABC+ and please pass on my thanks to all involved.
    ★★★★★ 8 months ago
  • Theresa Burnside
    Used ABC+ for Professional Consultant' s Certificate's for converted flats, highly recommend. Sam and the surveyor James were really professional, clear … Read more on what was required and went above and beyond to make the complete process smooth, efficiently issuing the certificates within our short time frame. Will definitely use again.
    ★★★★★ 8 months ago
  • Val Jagger
    The team were so Helpful, especially dealing with a layperson.
    I would definitely recommend them.
    ★★★★★ 8 months ago
  • Jim Horsley
    Kelly provided a lot of support and insight into how to get a warranty for my house. I wouldn't have got there without her.
    Jim
    ★★★★★ 9 months ago
  • alex turnbull
    Very professional, speedy responses phones always answered- strongly recommend
    ★★★★★ 9 months ago
  • Neil Elsom
    used abc a few times always very quick to sort everything out, surveyor james is the same out when you need him and very helpful, smooth process from start to finish … Read more and reasonably priced
    ★★★★★ 11 months ago
  • Clive Lawrence
    I would thoroughly recommend all developers to consider a 10 year ABC+ Structural Warranty. We've just completed on the 66th property with ABC using their Warranty … Read more and yet again the team has been a pleasure to work with. They all have a "can do" attitude and have worked to some very tight deadlines for us. Almost all of the properties we've sold have required mortgages and every lender has accepted the ABC+ Warranty without question. ABC+ offers us a very cost effective solution for 10 year structural warranties. The surveyors visiting site don't just carry out inspections, they have also been pro-active in offering solutions when we've occasionally encountered construction issues. Five stars - and I'm not a shareholder!
    ★★★★★ a year ago
  • Rhys Orme
    The service provided by Mark Gietzen has been excellent. I am a conveyancer and have worked with Mark across a few matters where we were required to replace a CRL … Read more warranty, and each time Mark has been extremely responsive, courteous and efficient in providing exactly what we needed. Highly recommend!
    ★★★★★ a year ago
  • Shiv Santhirakumar
    ABC+ Warranty & Architects Certificate have been amazing from initial contact to completion of our new build dwelling. They were very helpful & communication … Read more was outstanding. Inspections were spot on & detailed reports followed via emails. It was smooth throughout and we received our Certificate promptly. We are so glad we chose them, as evident from others' reviews. Look forward to working with the team at ABC+ in the near future. Thank you for all your help.
    ★★★★★ a year ago
  • Roger Burton
    The service provided by ABC+ was excellent. The Certificate was required in a short time scale, which required a comprehensive and timely technical response from … Read more us, but ABC+ made an appointment for the surveyor to attend for inspection, he arrived on time was courteous and completed his report to enable the Certificate to be issued within seven days. On this basis I consider consider the service warrants five stars.
    ★★★★★ a year ago
  • N Y
    Great experience with ABC+, really efficient service led by Jatinder Singh who replied promply and efficiently throughout the whole process. Will definitely use … Read more them for future projects.
    ★★★★★ a year ago
  • Sarah T
    Fantastic experience with ABC+. I contacted ABC as I needed a professional consultant certificate to sell my flat (did have a warranty through CRL Alpha who went … Read more bust in 2018).When I first contacted ABC, I was very stressed and worried about how to get a PCC for my flat, Jatinder reassured me straight away he could help and took me through the steps I needed to take in order to proceed. Everytime I contacted Jatinder he responded within the hour and was always very helpful. Within 2 weeks of first instructing ABC I was sent the PCC. Very professional and outstanding service from start to finish.
    ★★★★★ a year ago
  • Kim de Min
    I would like to share our complete satisfaction and appreciation for all the help and advice the whole team at ABC have given our very complicated barn development. … Read more It was my first timber framed house, and ABC were the only company who not only took the project on, but took the time and trouble to help me in so many ways, and always with kindness and respect. It has been a pleasure to work with such a friendly and helpful team and I will most certainly be using their services for the very next project.
    ★★★★★ 11 months ago
  • Martin White
    The whole process from start to finish has been excellent.From the initial discussions through to the quote and ultimately our acceptance, we were provided with … Read more all the information we needed to make an informed decision.Everyone we spoke with on the phone and email were extremely professional and we really felt they had our interests at heart.The speed that a surveyor was appointed and then visited the property far exceeded expectations. The surveyor was also very professional and courteous, respecting our property throughout his visit.The technical team worked amazingly quickly and were clear with all communication. Our certification was issued within 2 days of the surveyor attending our property….amazing!We can’t praise the whole team enough and fully recommend their services.
    ★★★★★ 3 years ago
  • Kris Charij
    As professional a company as you're likely to experience. ABC have signed off circa 10 projects for us over the past 7 years and from their surveyors through … Read more to their office staff and technical team they are a joy to deal with. They turn their paperwork around very quickly which is vital when deadlines need to be hit.
    ★★★★★ 10 months ago
  • Sandeep Kalyan
    Andrew was easy to deal with he was clear, concise and understood my situation very well.
    ★★★★★ a year ago
  • Martin O'Reilly
    An amazing service from Mark and the team. Unfortunately I lost my business partner during Covid who handled building warranty matters.In challenging times ABC were … Read more able to track all previous correspondence from as far back as 2018 and resolved the issue of certification, working with the original inspector to organise a final inspection with a qualified and briefed colleague over the Easter break at short notice to support the sale of our properties.This is a terrific service and I strongly recommend having a discussion to see how the team can help. We shall be return customers.A very happy Martin.
    ★★★★★ 2 years ago
  • Vanessa White
    ABC Warranty, are in the process of giving us a warranty on our house , I am impressed with the service I’ve received, start to finish. Both office staff and surveyor … Read more had all the answers and punctual on visit time . Excellent service . Un common in todays world . Russell &Vanessa White .
    ★★★★★ 10 months ago
  • Andrea Hanagarth
    Happy to recommend ABC Warranty & Architects Certificates without reservation.It was a daunting prospect for me to get 4 PCCs for flat conversions.I found the … Read more team to be extremely helpful, keeping me in the loop and they were were speedy in their response, which went a long way to alleviate stress. Thank you Bruce Gray ( surveyor) and Tom Palin!!!
    ★★★★★ 2 years ago
  • Paul Pearson
    Jatinder at ABC Warranty was so helpful and knowledgeable with regards to the warranty they offer, and exactly what the procedure would be. I checked with the buyers … Read more lender that it fulfilled all the legal needs, and it did, with ease.ABC have been so helpful throughout, the surveyor Barry certainly knew his stuff, it has been a pleasure to be guided by this Company.
    ★★★★★ 2 years ago
  • jayjay9210
    I cannot recommend ABC+ more highly. In a very grey world of deeming a converted victorian flat a new build property they have taken their time and patience to help … Read more me understand everything and exceeded my expectations on everything they said start to finish. Every single member of staff I spoke to was absolutely excellent. In the process of finding a product I spoke to at least 3 other competitors and was let down time and again after a lengthily process with overly complicated procedures. Lucky enough for me I was referred to ABC+ and not only will I be referring them to other developers, I will be using them shortly again too.
    ★★★★★ a year ago
  • Thomas Pollard
    I worked with Jatinder at ABC+ to obtain a PCC for our newbuild house. He was extremely quick at getting back to me and helped make the whole process as simple as … Read more possible from start to finish. I cannot recommend the company enough - we have had a nightmarish experience moving house this year, yet Jatinder and his team were the exception - I would certainly work with them again!
    ★★★★★ 2 years ago
  • Hayley Smith
    I can highly recommend ABC, the staff were lovely particularly John Nuttall and Chris Palin, their service was impeccable and I am extremely grateful for this. As … Read more a result of their assistance I managed to get my dream house, best wishes to them all for there ongoing success! Massive thank you all round :)
    ★★★★★ 2 years ago
  • Justin Brown
    Mark has been most helpful liaising with the relevant parties and setting up the warranty within an extremely effective timeframe. I highly recommend Mark and the … Read more team and will most definitely use their services for future business.
    ★★★★★ 10 months ago
  • David Lake
    I found the staff at ABC+ to be courteous throughout my engagement with them. They took on board my disability and were flexible in their approach in order to achieve … Read more a satisfactory outcome. I cannot fault their professionalism and their respond time was excellent.
    ★★★★★ 2 years ago
  • A JUMMAN
    I have never encountered such professionalism and consistency throughout an organisation as with ABC . John Nutall, Oskar Koch, Tom Palin and their surveyor Bruce … Read more Gray all top top people . Looking forward to using their services again in the very near future . Thank you ABC.
    ★★★★★ 2 years ago
  • Ed Challis
    Happy with the service. I dealt with an individual over the phone, Tom Palin, who was professional, amiable and very efficient when called upon.Would highly recommend … Read more for anyone for a great level of service which is so often the difference!
    ★★★★★ 2 years ago
  • Chris Pendlebury
    I cannot speak highly enough of the staff at ABC who guided me through a difficult and complex procedure and did their absolute best to solvesome seemingly impossible … Read more problems . Sara in particular was so very helpful. Emails were replied to same day and phone calls returned where necessary . I should also mention that the costs of the PCC I required were very competitive and there was an option to upgrade to a full warranty which was not offered by the competitors I contacted for quotes. An excellent company to deal with .
    ★★★★★ 3 years ago
  • Andrew Harrison
    The guys kindly upgraded our 6 year architects certification to a 10 year warranty on request of our property buyer.They did it in a matter of maximum couple of … Read more days, fabulous service and really helpful and stress free.Will definitely use again for our next build. Brilliant.
    ★★★★★ 2 years ago
  • Matt Castle
    Fantastic experience; I tried a to get a warranty via another company before finding ABC+ only to discover they were a broker co.; after months of different but … Read more similar requests for project details I gave up and was lucky to find ABC... Dealing direct with people who know what they are doing, within a few weeks all documents reviewed and site visits completed. For the next project I will go to ABC+ from the outset
    ★★★★★ 2 years ago
  • Dinesh Hirani
    Professional Service to the "T" from the office to the surveyors, but must praise the office for their prompt response and always finding a way to get … Read more around any issues. Highly recommend and have done so to others.Once again many thanks to the great team.
    ★★★★★ 2 years ago
  • Ken Yeung
    I have a three bedroom house property built in 2016 that was with Alpha CRL warranty. Unfortunately they went into liquidation leaving me in a messy situation. I … Read more have called up many companies to seek quotes for alternatives and found Architects Certificate & ABC+ Warranty the best.Tom Palin the accounts executive has been amazing from my initial form very first phone call, to the actual booking of an appointment of surveyor and to the end of issuing a PCC certification (took less than 10 days). The surveyor (Armarn) was super friendly, punctual and professional.I have been totally impressed with the speed of response, helpfulness and general professionalism. I will certainly be recommending them to anyone who may need a PCC on a new build warranty.
    ★★★★★ 2 years ago
  • Iain Holliday
    Sara and the team at ABC Warranty were magnificent from start to finish. They took us through the process step by step and explained everything clearly. Above all … Read more they were responsive, efficient, professional and provided peace of mind.
    ★★★★★ 2 years ago
  • Andrew Raby
    Very easy to deal with and very efficient, no trouble recommending them.
    ★★★★★ a year ago
  • Alison Gillow
    From the very first phone call enquiring about the services provided, to the actual booking of an appointment (at very short notice) I have been totally impressed … Read more with the speed of response, helpfulness and general professionalism of this company.I will certainly be recommending them to anyone who may need a PCC on a new build or completed project.
    ★★★★★ 2 years ago
  • Zizi Hajdú
    Very responsed team and very helpfull . All go through on process they was explained all steps . And many times we facing some certificates not easy to sort ABC … Read more team was support me explain how I can sort and provide . I just can offer for all clients who wanna put warranty in place they never will be disappointed with ABC .Professional team . Lest then 10 days and warranty with me . Thanks a lot ABC .
    ★★★★★ 2 years ago
  • Tim Kearney
    An excellent and helpful service from Victoria and Kelly in order to turn round our certification professionally and promptly. Always friendly and cooperative. I … Read more highly recommend ABC Warranty
    ★★★★★ 2 years ago
  • Craig Wilkinson (Craig)
    I would highly recommend ABC. From my initial contact to the final delivery of the certificate they managed our expectations exceptionally throughout, were always … Read more happy to take our phone calls and answer any questions we had, we had a lot but everyone of the team were always happy to take our calls.
    ★★★★★ 2 years ago
  • Cristina Antochi
    I’ve used the company for CML certificates and they were the only ones to help when others couldn’t and they were very helpful, friendly, professional and quick! … Read more We were pressed by time to complete a mortgage and they acted urgently on the matter and issued the certificates very quickly to help us. Outstanding services, went the extra mile to help the customer. Many thanks
    ★★★★★ 4 years ago
  • John Crosby
    We found the company to be very professional and efficient. They resolve our issue very quickly with a good personal serviceMany thanks to Jatinder and Tom for their … Read more help
    ★★★★★ a year ago
  • Hilary Blunt
    ABC+ have been extremely helpful in producing a Warranty & Architects Certificate for the house we have just completed. Excellent service, thank you!
    ★★★★★ 2 years ago
  • Anthony Montague
    Just had a PCC turned around in 9 calendar days. Very impressed with the service, especially grateful for the speedy conclusion of their work to meet a 5pm deadline … Read more imposed on us by the mortgage lender.
    ★★★★★ 3 years ago
  • Clive Abraham
    Although I experienced a delay of a few days in the issue of the warranty certificate the overall service was very good. The staff were always friendly, helpful … Read more and proactive. Should I need to I will certainly be contacting ABC in the future.
    ★★★★ 3 years ago
  • Marc Vigliotta
    It’s been a very difficult and stressful year (as I’m sure for a lot of people) but I must say this company has been absolutely fantastic with how they have dealt … Read more with my individual situation. They have been Professional, efficient and thorough and I will strongly recommend them and will definitely be using them again. Thanks for all your hard work. kindest regards Marc
    ★★★★★ 3 years ago
  • Callum Boyle
    Jatinder and Oscar in the PCC team provided an excellent service and I'm very grateful for their help at a tricky time.
    ★★★★★ a year ago
  • melanie Owen
    First Class service from start to finish. From the first contact to completion I can not fault the service, they patiently talked me through every step, and answered … Read more my technical questions. Communication was second to none, I always received a reply form any e-mails/phone calls with in minutes. From initial enquiry to certificate being issued was 4 working days. I really can not thank them enough.
    ★★★★★ 3 years ago
  • Korin Smith
    Brilliant service, requested an architects certificate urgently fro the purposes of a remortgage. Sara booked the architect in at 4pm on the Monday and he attended … Read more the site Wednesday morning and the certificate was with me later that day. could not have asked for more, brilliant.
    ★★★★★ 2 years ago
  • YorkBuild Ltd
    After speaking to several companies with regards to providing PCC and structural warranties for our 6 unit development, ABC+ was the only one to clearly explain … Read more what exactly we required and why.Within a matter of days we have had a surveyor attend site, provide us his professional services and report back with certified PCC for the development.I highly recommend Architects Certificate & ABC+ Warranty for their professional services, we will definitely be using them for all services moving forward.
    ★★★★★ 3 years ago
  • P D
    Been using Architec certificates for a few years now, I would thoroughly recommend. I have future property developments on the way and will use them again. Site … Read more surveyor was very professional and took the time to go through things so as to benefit all parties. If you looking for a reliable company to supply your PCC this is the place to come :-)
    ★★★★★ 4 years ago
  • Michael Clews
    Dealt with ABC after having issues with LDI cover through another broker. ABC very quickly resolved my issues at a reasonable cost and were very easy to deal with. … Read more
    ★★★★★ 2 years ago
  • Peter Boggis
    So easy to deal with, super efficient .... warranty issued within 10 days of instruction. Including a surveyor on site (Devon) within three days.Reasonable price … Read more for the service given (no hidden costs), would highly recommend 😀
    ★★★★★ 3 years ago
  • Tony Frazier
    This is an excellent service . We hadn't really thought about warranties or certificates when embarking on our self-build project. After completion we needed … Read more a bank loan and found that without a warranty or Architect's Certificate using the property as security was impossible. Architects Certificate saved the day for us!
    ★★★★★ 4 years ago
  • raj chauhan
    Architects Certificate & ABC Warranty have been involved with my Penthouse project at flat 11- 2 Antrim Grove NW3 4XR.From day one, I have received the top quality … Read more service with issuing of Warranty.
    ★★★★★ 2 years ago
  • Asad Qureshi
    Jatinder at ABC Warranty has provided the best services, very helpful, efficient. I will definitely be using them in the future. Thank you
    ★★★★★ 2 years ago
  • Michaela Palaniappan
    Great service. Very responsive and helpful at every step of the journey. Would highly recommend.
    ★★★★★ 10 months ago
  • Sandeep Sahota
    Easy, quick and efficient, Ben was amazing in responding quickly supporting our needs when under pressure.
    ★★★★★ 11 months ago
  • Weszley Sealey
    Big thankyou to Mark and Louie for all there help getting my warranty sorted. Mark was fantastic throughout and diddnt hesitate to help in any situation. Thankyou … Read more for all you help guys!
    ★★★★★ 2 years ago
  • Robbie Grobler
    ABC provided an excellent and speedy service. We will definitely use their services again.
    ★★★★★ 2 years ago
  • David Tom
    Brilliant services. website is very informative and the staffs very knowledge very useful in helping us make an informed decision. referred a few clients and they … Read more have similar positive experience.
    ★★★★★ 3 years ago
  • Leigh Vink
    I was very impressed with the service from all at Architects Certificate & ABC+ Warranty, from receiving a very competitive quote, then once placing the order, … Read more a quick turnaround on the required 10 year warranty certificate...the team are quick with there replies over email..being a Project Manager, i always strive to give good customer service, so when i get it back im very Grateful and impressed.....Well done guys, totally recommend all the team to whom ever maybe considering using them.
    ★★★★★ 4 years ago
  • Lee Snailham
    John, Andrew, Mark and the team all responded quickly and very professional for our retrospective 10 year guarantee requirements - thank you all and happy to recommend … Read more
    ★★★★★ 2 years ago
  • Ancuta Jacota
    Professional service , very quick response to all emails! Highly recommend them!
    ★★★★★ a year ago
  • Linda Radford
    Excellent service from Tom & team!Efficient, polite & prompt, would not hesitate to recommend.
    ★★★★★ 2 years ago
  • Simon McGuinness
    Would highly recommend this company to anyone looking for their services. Highly professional and very responsive. Fantastic customer service also. 5 stars
    ★★★★★ 3 years ago
  • Benjamin Tuson
    From start to finish these guys were amazing!! Thanks to Chris the surveyor, and Kelly in the office.. thanks again!
    ★★★★★ 3 years ago
  • Helen Christou
    I cannot recommend this company enough for the quick turnaround in providing me with a professional consultant certificate. Very professional and responsive.
    ★★★★★ 4 years ago
  • James Lanyon
    Great service as always and a pleasure to work with. Cant recommend their services more
    ★★★★★ 2 years ago
  • Florian Bouygues
    Jatinder was very helpful in chasing all parties. Highly recommend
    ★★★★★ 3 years ago
  • Tom Jolly
    Really, really pleased with the service. Friendly, knowledgable, professional and at the right price. Thank you.
    ★★★★★ 3 years ago
  • leon Binns
    Very professional company and extremely good service. I would highly recommend.
    ★★★★★ 3 years ago
  • john gittins
    Good business to deal with, prompt replies to emails and attentive even through the restrictions
    ★★★★★ 3 years ago
  • Mike McGlynn
    Very efficient and professional company. Highly recommended
    ★★★★ 2 years ago
  • George Burgum
    I FOUND THEM TO VERY EFFICIENT AND PROFESSIONAL. FIRST CLASS EXPEDITED MY CERTIFICATE WITH SPEED AND VERY HELPFUL IN THEPROCESS.
    ★★★★★ 3 years ago
  • Dean Pepper
    Very good service and very quick to act on any question i had .Would reccomend
    ★★★★★ 3 years ago
  • andrew chappell
    First class service
    ★★★★★ a year ago
  • Paul Curran
    Good service levels and extremely helpful staff in all departments
    ★★★★★ 2 years ago
  • Mairi Bryce
    Excellent service, very helpful over the telephone.
    ★★★★★ 2 years ago
  • Catherine Stezenco
    Excellent 1st Class experience, efficient service and competitive price provided.......
    ★★★★★ 4 years ago
  • Rajani Beeharry
    Very efficient and easy to deal with.
    ★★★★★ 2 years ago
  • Adriano Marrocco
    Fantastic people to work with highly recommended
    ★★★★★ 2 years ago
  • Marc Waller ★★★★★ 4 years ago
  • Jay ★★★★★ 3 years ago
  • James Hood ★★★★★ 4 years ago
  • Martyn Woolner ★★★★★ 4 years ago
  • Lauren Roberts ★★★★★ 2 years ago
  • Marcus Sultan ★★★★★ 2 years ago
  • Macnells Smith ★★★★★ 3 years ago
  • Phil Clay ★★★★★ 2 years ago
  • Peter Hopkinson ★★★★★ a year ago
  • colinhart15 ★★★★ 4 years ago
  • Hanaa Mew ★★★★★ 2 years ago
  • Mona Rathod ★★★★★ 2 years ago
  • Roz Lawrence ★★★★★ 3 years ago
  • jason ware ★★★★★ a year ago
  • Sarah Morgan ★★★★★ 2 years ago
  • Bethany Moore ★★★★★ 3 years ago

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Alternatively, Contact Us On The Following:
Phone Number: 0161 928 8804

Address: 1 Anchorage Court. Caspian Road, Altrincham, Cheshire, WA14 5HH

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    Alternatively, Contact Us On The Following:
    Phone Number: 0161 928 8804

    Address: 1 Anchorage Court. Caspian Road, Altrincham, Cheshire, WA14 5HH